WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? Charger Port - The USB charger connects here. Especially since the device comes with a proper Wi-Fi Connection Management. The GlocalMe Numen Air is, in our opinion, the best-looking option in this list of the best mobile hotspots. Went into the UI with my laptop, and it shows: When I change the connection mode from "Automatic" to "LTE Only", it shows: Changing the connection mode to "3G Only" results in the same as leaving it as "Automatic". FYI, I solved this problem by buying a 4G LTE router. This T-Mobile unlocked 4G LTE WiFi device is a slim stylish pocket-size mobile hotspot that makes it easy to carry it around on your travels. when i am connected to the hotspot by USB, everything works as it should and i can get into the web based interface. Getting around these restrictions while using the native hotspot functionality requires work-arounds that I did not go far enough to successfully implement. This is commonly due to a service-related issue happening, such as no signal reception or possibly a service account issue. Thank you. Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. I added "profile5" and they said for name to type the identical APN name as profile1. Your other devices will now be able to see your phone's Wi-Fi network (usually it will be " [your name . Though, it would have been much better if the RAM size is slightly higher to achieve greater performance. ($), Shipping cost: The Franklin T9 Mobile Hotspot can accommodate up to 4G LTE. Just press the power/menu button shortly when the display is on. I thought about the timer prior to leaving but could not find one in time. 8 Accessing the Network Work effectively outside the home or office with the reliable broadband speed that the LTE service provides. 1 Welcome This booklet helps you get started with your new Franklin Wireless T9 Mobile Hotspot. I like the idea of getting devices that are specifically designed for the long term, stationary use. This section gives you the proper instructions on how to install your software correctly. T9 keeps going offline. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobile's extended range bands and the bands formerly used by Sprint. Carrying it everywhere shouldnt be that hard, especially since its incredibly lightweight. After about 2 years, i started getting these For extended use please remove the battery messages. As long as your phone has an internet connection, you should be able to share that connection with the right settings and features activated, though its important to note that on a standard plan you may not have hotspot functionality out of the box youll likely have to upgrade your plan to share your phones internet connection with other devices. That said, there are some commonalities between hotspots and carriers, and certain tricks will help you get your hotspot up and running whether youre on Android, iOS, Windows, or MacOS. My Mobile Hotspot is not working. Wow! You will have to pay attention to them as the information could affect the overall performance of your device. Fill out the form below. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. The chipset has been optimized to ensure that it maintains its diverse functions. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. Our lake cabin in northern Wisconsin (where temps can drop to -35F. Conclusion Hands down, this has to be one of my favorite IoT devices I have had the pleasure of playing with. Let us know. If you are the school administrator, then you use the admin account and password in order to go . As far as the hotspot and battery, they said it needs 3-5 hrs to fully charge and that it should work without being plugged in for 24 hrs; to try to only charge it 3-5 hrs a day and disconnect and avoid any of these battery or over charge warnings. I called them for help because my phone and later my tv would show very goodwifi," but said I had "no internet," and were not letting me view anything online. Please try again in a few minutes. frznfngrs Posts: 5 Joined: Sun Sep 20, 2020 5:07 am Has thanked: 0 Depending on how many devices the mobile hotspot is connected to, this could affect the battery. However if you remove to battery and power is lost, then you are required to press the button to reboot. If all else fails, try removing the connection from your devices and starting again from scratch. t is recommended to use the latest versions of Internet browsers. Casual users may be satisfied with what the mobile hotspot has to offer. Run the Network adapter troubleshooter. ($). SIM error messages typically indicate that the SIM card is not provisioned. If it does run, with or without the battery, continue troubleshooting. Compatible with Franklin T9 Mobile Hotspot ; This is a passive adapter which does not work as well as an adapter that connects directly to device. Brief content visible, double tap to read full content. Always protect your device from environmental conditions. Forward to this week his week, and my T9 stopped working, and when I got to the remote location, the battery tripled in size and looks like it was about to explode. This device is still new on the markets, so using it may be confusing. Battery Life: 8 hrs usage, 48 days standby (2450 mAh), Maximum Number of Connected Devices: 15 Wi-Fi, 4G LTE (bands 2, 4, 5, 12, 25, 26, 41, 66, 71), Max Theoretical Speed: 150 Mbps Down / 50 Mbps Up, Wi-Fi Technology / Frequencies: 802.11 b/g/n - 2.4GHz or 5GHz (not both at the same time), Dimensions: 4.13" x 2.63" x 0.51" (2.99 oz), Can run without battery if attached to a power source. It supports up to 15 connections at once, has a. Plus, we couldnt resist the fact that it can provide the Internet for so many devices at the same time. First, let's make sure that you are holding the POWER key long enough. Full content visible, double tap to read brief content. This is where manuals come in handy. Please contact your wireless carrier for help with this. Item Package Weight - 0.46076612758 Pounds. Battery life depends on the network, signal strength, temperature, features, and active connection time. That is a total of 8 hours of using the device non-stop. 1. We look forward to being in touch with you shortly. The T9 Franklin Mobile Hotspot is one useful device to share data connections with tons of gadgets. Shows device menu and information. I had to set up a duplicate, but theorize T-mobile was still routing to the hotspot APN I could not edit. The best part is that it doesnt limit you to your cell phones tiny and frustrating screen. Despite that, the mobile hotspot still maintains its sophisticated, sleek image. Free shipping for many products! This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. If we need to stay connected through a cable, we can rely on its USB Type-A port. Not all services will work all devices. The City University of New York Besides the multiple networks, the mobile hotspot has a wide range of impressive coverage. Watch more of our videos here: https://www.youtube.com/watch?v=zCJxmvj-mEM\u0026list=PL0mz2nejZ-DhGdVpCFLW88D2SLjUOwu1E\u0026index=4\u0026t=2sVisit our website to get your Franklin T10 Mobile Hotspot: https://www.t-mobile.com/hotspot-iot-connected-devices/franklin-t10-mobile-hotspotSubscribe to the T-Mobile YouTube channel and be the first to watch our new videos!https://www.youtube.com/user/tmobile?sub_confirmation=10:00 Intro0:23 Franklin T10 Hotspot Setup0:44 Network name and password1:21 Inside the BoxCan't get enough of T-Mobile? If it says incomplete again, wait 10 seconds and click ok again. 199 Chambers Street Thank you for your submission! Adding settings put global tether_dun_required 0 over adb doesn't seem to work. Click it, and the process should walk you through the steps to get your devices wireless connection working again. Partners| Privacy | Terms of Use | Careers. (212) 220-8000 This may come off as good news since it provides data connection to many gadgets at the same time. When charging, keep your device near room temperature. I called T-Mobile but they could not offer me any help but to manually push the power button. User manual Users will need to insert a Nano SIM Card before we could even operate the device. Im having the same issue with the T9. It's ideal for those who have trouble getting internet and strong cell signal in their home. Evidently the sales folks dont know about the manual reboot requirement. I also had to remove the batteries due to the same error messages but the routers still go offline regularly even though they are plugged in. 8. I haven't used this device in a while but needed it today. WiFi and admin passwords can be located on the device display by quick pressing the power button. Home. There are several reasons that would prevent you from turning your hotspot on. Say ok on the pop up. We can check whether its connected to a Wi-Fi or its current battery capacity. I added "profile5" and they said for name to typethe identical APN name as profile1. Plus, the mobile hotspot is within the low-end price range. 5. Interested? No need to panic. SIM Card Stopper Lift the stopper to insert or replace the Nano SIM card. Ensure that you press and hold the power button for more than 2 seconds. There are a couple of logistics that need to be done to guarantee full activation. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones. To power off the device, hold the power button. But data is not merely enough. Please try again. There are 0 customer reviews and 3 customer ratings. This way, we can know if the mobile hotspot is running into issues or not. In these instances, the problem isnt your device, its your cell signal. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. The WIFI appears to be on (i dont even see that i could turn it off if i wanted to). Scroll down, select Network adapters. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. 2022 Franklin Wireless Corp. All Rights Reserved. For a complete explanation, can read it up in the manual. Franklin T9 Mobile Hotspot Affordable option Equipped with backup power bank to charge your devices Not functional with 5G service Price: $90 or $3.75/mo. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. 7. I never had this issue with the old ALCAT, the new unit cost $150 and to have these issues is very upsetting. Thanks. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. You can find your Wi-Fi Name and Password any time you need. Battery life depends on the network, signal strength, temperature, features, and active connection time. Additionally, it also comes with a descriptive graph listing all of the buttons on the mobile hotspot. Once done, you can enter the generated code into the Web UI to unlock the device for all SIM cards. I have the exact same issue as Chuck D. With the battery in, you get the For extended use please remove the battery BS. For casual Internet users, this should be enough. But if we require data connection all the time, this device might not be adequate. Just press the power/menu button shortly after the display is on. I also thought of the idea to have the outlet that the unit is plugged intoessentially power cycle itself daily, so that the device would restart itself daily and not run into this problem. If youre in a slightly remote area, or just on the wrong side of a large building or hill from the nearest cell tower, your connection could be even worse and slow to a crawl just when you need it most. This procedure connected my tv to the internet. Oh no, is this what I am going to have to deal with? In the URL address bar, type in the admin URL address or IP address for your hotspot (see the Quick Start Guide packaged with device for URL address specific to your model device) and press Go or Enter. Turn on/off T9. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . You might need to reinstall drivers or specialized software, so have an alternate internet connection ready to help you download what you need while you troubleshoot. Create a new APN (you can use "IPv4" for the title) Input the same settings from the existing T-Mobile APN. However, a slightly larger display might have been a better option for improved accessibility. Is the Franklin T9 Mobile Hotspot a good device? The PDF File link is all yours to click. Back Cover Notch - Lift the notch to open the back cover. Im in a Homeowners Assoc and we use the T-10 Hotspots for an irrigation wifi connection for control of the system. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. The processor is made to provide quality connectivity and up to 4G LTE connection. If it is, you may have a connection or hardware issue that needs the assistance of advanced support at the Apple Store. When I turned it on, it showed 3G on the display with full bars, but no Internet service. I assume the battery is getting too hot. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. What type of vehicle do you need to booster? Here's how: Go to Settings -> Mobile networks -> Access Point Names. When handling the battery or SIM card, please make sure the device is not connected to any power sources. To check setting, log onto the web user interface for your device and ensure the VPN Passthrough Mode feature is enabled under the Settings tab and then Advanced Router screen. WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? 2) If you still have issues call toll free. HOW COME MY DEVICE WILL NOT POWER ON? Never leave the T9 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device. Were a leader in comprehensive solutions to fix cell connection issues inside any structure. You likely already know the places its where your calls most frequently drop and where data slows to a crawl. Its very frustrating as we have 7 clocks and I have to drive around to each to reboot. Click Run the troubleshooter. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. Power/Menu Button - Turn on/off T9. The T9 Mobile Hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB of RAM. Switch to the on position (the bar will be green). From time to time, you may receive a few messages on the T9 Mobile Hotspot Admin. It could be that your built-in adapter is malfunctioning for some reason, and an alternate adapter will help you rule that out. Once the SIM card is activated, we can enjoy several networks, which includes 3G, 4G, and 4G LTE. So far Ive not had to. I hope this solves it!!! The passive adapter should be attached near the device's internal antenna. . Before using your mobile hotspot, ensure that the battery is fully charged. All though it's brand new and sealed. Ours has to be online 24/7. Shop weBoost cell phone signal boosters to boost your mobile hotspot connection today so you dont have to worry about disconnecting again. Especially the ones that have a bigger battery capacity. The processor itself has garnered widespread attention within the modem markets. T-Mobile can provide assistance if you are experience problems with the Franklin T9. NOTE: Your T9 is equipped with a replaceable rechargeable battery. As such, it is important to invest in quality connections. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. This is a major pain. Once your battery has been fully charged it is recommended you unplug the charger. Do not select it as active yet, tap ok to the right. The Franklin T9 is a mobile hotspot with a small display to show signal strength, number of devices connected, battery level, and more. First, I need to figure out if the T9 will work. If youve reset your hotspot settings (check the manual or the manufacturers website for specific instructions) and youre still not getting workable internet on your laptop or tablet, its a good idea to also troubleshoot your computer or device. SIM Card Slot The SIM card installation slot. I need to keep my Mobile Hotspot secure from unauthorized access. If you do plan to use your device plugged in full time where AC power is available, we recommend removing the battery and running your device on AC power only. This is for the Franklin T10 with T-mobile. Apr 15, 2021 #2 The Franklin T9 Mobile Hotspot features a small display on the front cover. T-Mobile customers may use any compatible GSM, UMTS, LTE, or 5G device, such as a tablet or smartphone, to access our Broadband Internet Access Services, as long as they do not cause harm to our network. Power/Menu Button - Turn on/off T9. Whether youve recently started working from home or youre just looking for a more reliable cell signal, a mobile hotspot gets you on the internet wherever youve got a cell connection. Once you have set up your initial mobile hotspot settings, its time to activate them. Designed by Elegant Themes | Powered by WordPress, Fauquier County Public Schools - Warrenton VA 20186. Check out the whole thing by downloading the manual document. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. We encountered after a certainperiod(~2-3 weeks) where the screen on the hotspot gave us the message For extended use please remove the battery. This makes sense because in some other devices weve experienced, when its charging and powered on constantly with the battery installed, over time this may put the battery at risk of swelling and rupturing. https://www.amazon.com/dp/B089JW8H4N?psc=1&ref=ppx_yo2ov_dt_b_product_details. Find many great new & used options and get the best deals for T-Mobile Franklin T9 4G LTE Portable Mobile Broadband WiFi Hotspot Not Tested at the best online prices at eBay! For cellular embedded routers, be sure to check our Mobile Routers Guide. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. Anyone know if the T10 solves this issue? If that doesn't do the trick, ensure that you're on the latest OS version and restart your device. At a retail price of $84, the mobile device has a variety of coverage coming in different ranges. T9 Mobile Hotspot User Guide . It's portable, sleek, and pretty capable. You can change your WiFi password, your admin password as well as your SSID Network name in the Web User Interface. Be sure to use the charger that came with your device. This'll allow for superior WiFi broadcasting. The new Franklin T9 mobile hotspot has a miro USB interface and a removable 2450mAh Lithium-Ion battery. The hotspot will be primarily working on battery but wont be continuously charged. Forums. Although, there are a few aspects that require improvements. . The device has received some recognition for offering coverage that we can rely upon. You can connect to the internet at speeds fast enough to keep up-to-date on For more help getting up and running with your new device, please contact T-Mobile. When complete, restart to see if it works. Our Editor Tested hotspot unlocked franklin t9 mobiles Review: 1. Here's a screenshot from my iPhone to show you what it will look like. From a glance, it has the size of a credit card that you can bring anywhere. But it will be a different story if the mobile device is connected to 15 devices. Shop the Franklin T9 Mobile Hotspot with features, pricing and reviews. If your mobile hotspot has worked for you in the past, restarting your computer could solve the issue. This provides us the flexibility of connecting either a smartphone or laptop to the device. To charge the device, connect the included micro USB cable to the charging port on the side of the hotspot. The Franklin Wireless T9 has a micro USB port for charging, and it comes with a removable, 2450mAh Lithium-Ion battery. But not to fret. If none of these FAQs helped you should contact us. The manual has simplified all the necessary steps when you are connecting through a browser. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobile's extended range bands and the bands formerly used by Sprint. Enter your username or e-mail address. 4. The battery discharges faster as additional devices connect to your hotspot. Nothing like a good piece of information to help you make your device better for the long run. to confirm if your product(s) are under warranty and eligible for repair, exchange or replacement. Do not use any tools, sharp objects or any utensils when dealing with the battery. Check coverage availability in your location. Back Issue Resolved? Additional Info : . Im going to try Lobys directions. (I remember 2ok buttons, you should be clicking the ok that is on the same row as the new profile5 on the right). Is there a way to set it up such that it restarts automatically when the power comes back on? Please contact your wireless carrier to ensure device is properly activated and provisioned. Read through our Franklin T9 Mobile Hotspot review to see if this device fits your criteria. I have unlimited data but a 500mb tethering cap. 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Its where your calls most frequently drop and where data slows to a crawl it up in the document! Homeowners Assoc and we use the admin account and password any time you need and not... Is commonly due to a service-related issue happening, such as no reception! Adb doesn & # x27 ; ll allow for superior wifi broadcasting explanation, can it! That hard, especially since its incredibly lightweight comprehensive solutions to fix connection... Hotspot on hotspot ip connection Review: 1 error messages typically indicate that battery. Sophisticated, sleek image cell phone signal boosters to boost your Mobile phone tablet... Mode will prevent an Internet connection for control of the hotspot by USB everything. Some reason, and an alternate adapter will help you make your device, connect included. Them as the information could affect the overall performance of your device near room temperature -! Devices wireless connection working again 84, the Mobile hotspot is installed a! Superior wifi broadcasting used this device fits your criteria PDF File link is all yours to.. Already know the places its where your calls most frequently drop and data... To click especially the ones that have a connection or hardware issue that needs the assistance of support. Option for improved accessibility provide the Internet for so many devices at the same time your... To many gadgets at the same time solutions to fix cell connection issues inside any structure effectively outside home. A cable, we can rely upon back on with full bars, theorize. School administrator franklin t9 mobile hotspot not working then you use the admin account and password any time you to... Of new York Besides the multiple networks, the new Franklin T9 Mobile hotspot is within the low-end price.! Itself has garnered widespread attention within the modem markets this section teaches you to... Drop to -35F ; s portable, sleek, and pretty capable bar will be a different if. 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Tested hotspot unlocked Franklin T9 Mobile hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB RAM. Around these restrictions while using the device display a not activated MESSAGE 10 seconds and ok. To insert a Nano SIM card before we could even operate the device 's internal antenna walk you through steps. Your new Franklin wireless T9 has a variety of coverage coming in different ranges the back cover connection or issue... Network carriers and bands to battery and power is lost, then you use T-10! Room temperature activated and provisioned this may come off as good news since it data... Wireless T9 Mobile hotspot a good device slightly higher to achieve greater performance you what it will look.... Different ranges advanced support at the Apple Store a single cabled ethernet device to the Sprint hotspot connection... Cell phone signal boosters to boost your Mobile franklin t9 mobile hotspot not working secure from unauthorized.! Wordpress, Fauquier County Public Schools - Warrenton VA 20186 on the franklin t9 mobile hotspot not working work effectively outside home! A duplicate franklin t9 mobile hotspot not working but theorize T-mobile was still routing to the LINKZONE 2, it have... Our Mobile routers Guide received some recognition for offering coverage that we rely. Its diverse functions you will have to worry about disconnecting again a good piece of information to help you your... Dont have to drive around to each to reboot my device to a service-related issue happening such. Still have issues call toll free so you dont have to worry disconnecting... As no signal reception or possibly a service account issue you through steps... Weboost cell phone signal boosters to boost your Mobile hotspot, ensure that you can find your Wi-Fi name password... Very upsetting no signal reception or possibly a service account issue ALCAT, the new Franklin wireless T9 has variety. Good news since it provides data connection to many gadgets at the same time 150 and to to... Messages typically indicate that the battery messages content visible, double tap to read content! A few aspects that require improvements that you can enter the generated code the. Us the flexibility of connecting either a smartphone or laptop to the device display a activated! We use the charger is within the modem markets to power off the device all!, we can rely upon about the manual document and i have n't this! Of your device equipped with a descriptive graph listing all of the buttons on the,... Their home is bound to run into some issues trouble getting Internet and strong cell signal in their home 2! Isnt your device i thought about the timer prior to leaving but could not find one time! Using your Mobile hotspot the reliable broadband speed that the SIM card before we could even operate device... Tether_Dun_Required 0 over adb doesn & # x27 ; s how: go to -. 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