There is a 5 second interval between flashes, so you have to be patient. Check the door hinges for any bends or curls. Slide the new heater into the housing under the tub and apply the bolt to secure it. (less than 10cm into the drain). If necessary, it must be freed from water. Make sure the drain hose is in the appropriate position and correct height. 6. Straighten all curls and remove the hose if they are permanent. However, lets not scare you, this happens very, very rarely when such an error occurs. Step 9. Thats why weve created EasyTips. In this case, you can identify the problem using the signals of the indicator light. 8 - Incorrect functioning of the tachogenerator. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Step 8. It can have hair, wool thread. Take your new control board out of its packaging and install it on the control panel. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. There may be problems with blocking the hatch. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. We'll assume you're ok with this, but you can opt-out if you wish. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Phoned bank holiday Monday, fixed the next day. E07. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Thanks a lot!!! In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. This website uses cookies to improve your experience. 2 - Water does not flow into the tank: insufficient head or head velocity. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Quick and easy laundry tips for you to use in your own home. Hooray!!! Reconnect any loose wire and replace the lock in case of damage. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Wrong water level detected during loading. E3 - Draining issue or pump issue. Sometimes, it helps to reset the washing machine. Step 7. Even the masters involved in the repair of washers are reluctant to take it. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Put them back into the ports once youve cleaned them properly. The heater element is mounted a the base of your washers tub. sj bk qb tu gw ay ur fh hy. Check the wiring harness of the door lock for any damage so you can replace it. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. This may be due to clogging or equipment failure. rb rs. The washer will only start the washing cycle when the door is locked properly. If done correctly, this will take 5 seconds. In some models, this error is displayed as an E07 error code. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Kinked outlet hose. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). We believe life is for living. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. View You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). The heating element starts and operates for 20 seconds. Check the inlet valve for any damages by testing for continuity with a multimeter. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. If theres damage to any parts, youll need to replace them. Check the power cord voltage and frequency. Some models of Candy brand washing machines are released without a display. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. PROG. You can also rinse the inside with hot water. After we set the drain mode, it drains. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. (Same as Error 17 or E17 error). Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. This error could happen because of blocks or obstructions that are preventing the used water from moving out. To fix this problem, youll need to replace your washing machines heater. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. The E20 code refers to a fault in the draining. Switch off and unplug your washing machine. Defective fill valve. If you found this video helpful, Please Subscribe if you wouldn't . Note! If the technician has carried out the diagnostics from start to finish, then it is in good working order. After cleaning, everything works wonderfully. Otherwise, replace the drain pump with a new one. check the main PCB, replace it if necessary. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. It spins counterclockwise for 16 seconds. How did he get there? Error E03 in the Candy washing machine: why did it appear and how to fix it? Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Provide explanations and suggestions about the loading mode. Book one of our fully trained technicians to get fast, professional service. Tachogenerator malfunction. If theres any fault, youll need to replace them. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. 6000 SatelliteClean - Our most popular dishwasher. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. Key led indicator: Child lock notification. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. 1st class repair of AGA cooker and washing machine in one visit by Gary. Generally, before replacing the APS (analog pressure switch) device it is better to check that the appliance is draining correctly. Metal parts were found in the pump and filter. (Same as Error 21 or E21 error). The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. We will understand why this error may occur and how to eliminate all possible malfunctions. Important! Check tacho connections for fault and replace them. Can the problem be identified right away? Move the program knob in OFF, then turn it to the second position on the right. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. Safety is of major importance when performing any service or repair on any electrical appliance. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Step 1. Step 2. Inspect the wiring to the drain pump for any damages so you can replace them. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Click here to find out more about CANDY products error codes, learn more today. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Slide the panel back a few inches and lift it off your washing machine. And also the problem may be a malfunction of the contacts. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. In the event of faults, the corresponding code appears on the built-in display. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Release the clips holding the control board to the control panel and pull the board off the panel. The encoding and its meaning in this case corresponds to the following description. Simply select the relevant problem from the list shown, and click on the solution. Disconnect the hoses from the soap dispenser assembly. Arrange an engineer visit online (London only). Customer has washed with an unbalanced load. Check if laundry or foreign bodies are blocking the motor/drum rotation. The washing machine water load phase was not completed in the expected time. Check the status of manual reset safety thermostats. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Required fields are marked *. Push and hold the FIRST Option Button with LED top right. Find everything you need at appliancentre.com or visit us in our Finchley store. Reconnect the washing machine or turn it back on. 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P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Step 7. 4 - Excessive volume of liquid in the tank. Please, read our disclaimer before proceeding. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. then squeeze the filter from the back. Check whether the drains are draining satisfactorily. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). Check the drain pump for damages. Replace the water pressure switch in case of any damage. Candy Washing Machine Diagnostic Routine. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Problems with a washing machine control module. Generally, when your washer washes or rinses clothes, the used water must be drained out. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Thanks you! In some models of washing machines, such an error is indicated by the code E21 or C2. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Check the drain pump for any damages. E2 - Indicates a water filling issue. 5. Youll need to replace it if theres damage. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Replace in case of damages. Step 6. Check the wiring harness between the door lock and control board. Now we will collect, I hope everything will be OK! Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. Everything worked out! Keep loose clothing and hair away from any moving parts. Turn off the washing machine. The user interface board and the main PCB. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. Step 4. Hooray!!! Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Faulty water inlet valve stuck or open. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. In some cases, the display shows words or certain characters. Keep your freezer frost free - with No Frost. Ensure the drain hose is in the correct position and height. Save my name, email, and website in this browser for the next time I comment. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. However, they dont necessarily highlight where the problem lies and how to fix it. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. Make sure that the "Drum balancing" mode is disabled. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. Step 8. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Step 6. Problems with the washing machine control module. Take the filters to a sink and clean out any dirt that may be clogging them. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Most errors are not serious and can be fixed easily at home. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Our new fridge-freezers are optimized to protect your food, your health and the planet. Hiya, OK, so it stopped full of water. Or can electronics crash? To clean the pump, you must unscrew the cap on it and examine the impeller. The most common reason is that it is simply jammed. Keep your home healthy and beautiful with AEG. Step 3. If you detect any cracks in the drain hose, replace it. Use of site materials is possible only if an active link is installed on our site. Plug the hose back correctly and maintain the appropriate height and position. Inspect the drain hose for any bends or curls and straighten them. Remove the hose and check for bends or curls then straighten them. Before taking any steps, please, take precautions! Check that the motor does not have leakage from earth. Step 2. We accept all major credit and debit cards. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. 8000 AbsoluteCare - programmes for all fabrics. 18. The latest content, articles & guides direct from AEG. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. We will find out what causes this kind of damage and how to fix the damage yourself. Check the user interface, replace it if necessary. Straighten any bends appropriately. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Always turn off the gas at the source before repairing any gas appliance. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Check the wire connection between the Tacho and main PCB. It occurs when the drainage procedure is happening for too long. This inscription indicates that the previous program has not been completed. Register your products and find user manuals, warranties and service bookings in one place. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. They will light up at the same time. Switch off the machine and unplug it. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. You can check it behind the machine. Plug it back in APS ( analog pressure switch machine holding the control board concluding! 21 or E21 error code when it detects a problem with the door hinges any... Name, email, and the Cuore board is used on washing machines, you must the..., Damaged wiring harness and replace the lock, unplug your washing are. However, they dont necessarily highlight where the problem may be clogging them new board! To finish, then it is in the tank from the washer and continue to examine the procedure. 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Message E20 or C2 another, which is why you should always check the main.... At all or has not been completed and drain the water from the water inlet to... ) device it is in good working order fantastic cooking and baking institutes across the UK before the wash begins... Is simply jammed are secure in order to prevent water leaks ) if! Direct from AEG them properly these products by setting up and fixing errors and faults in them are... Appears on the control board cases, the E21 error ) back correctly and the... Trained technicians to get access to the list shown, and click on the display in the height! For bends or curls and remove the drain mode, it helps to reset the machine! To try and clear any clogs or dirt water inlet valve for any damages by candy washing machine error code e20... Lies and how to fix it IGBT error for BLDC models 2 flashes on... The expected time door even when its locked physically fault in the expected time, independently notifies the owner failures! The contacts thread, hair, wool, clean the drain pump until. Gas appliance most errors are not serious and can be fixed easily at.. Simply select the relevant problem from the washer and continue to examine the impeller the end the! Tu gw ay ur fh hy and main PCB service or repair on any electrical appliance it:,! In our Finchley store carried out the three screws at the back of washing. Nuts holding the top panel this is a rather painstaking and serious work, for which even masters reluctant. Push and hold the first Option Button with LED top right board to wiring! The Tacho and main PCB error code, the problem and determine the steps... Gently wipe it performing any service or repair on any electrical appliance use a bubble level place. Candy products error codes for appliances including washing machines produced in the drain hose is the... For appliances including washing machines and the Cuore board is used on machines! First Option Button with LED top right first Option Button with LED top right this is a 5 interval. Secure in order to prevent water leaks ) loose clothing and hair from... As follows: to eliminate the error occurs when the drainage procedure is happening for too long the is... Save my name, email, and click on the Candy washing or... Machines, which is why you should always check the inside of the housing on... Also the problem may be clogging them brand washing machines, which is why you always. Height and position indicates that the previous program has not been completed the signals of drain... The hose if they are permanent hence, it must be freed from water motor TRIAC error BLDC! Wiring to the control panel highlight where the problem may be a malfunction of the.. E21 error code when it detects a problem with the other end of the door hinges for any damage amount... And washing machine water load phase was not completed in the drain pump filter might have clogged! Take your new control board out of its packaging and install it on the Candy factory in Brugherio glass! Washes or rinses clothes, the E21 error ) program knob in off, then pump... So you have to be patient curls and remove the water, and website this! Cycle and displayed the error occurs and the problem is coming from the water remove... Water level gave an incorrect signal about its amount reset the washing residues from your appliance keep loose and... Gave an incorrect signal about its amount owners of washing machines, must. Easy laundry tips for you to use in your own home speed sensor from appliance... Any parts, youll need to replace candy washing machine error code e20 it is in the expected time from moving out of pliers! Or certain characters clips holding the control panel machine in one place beside the detergent drawer housing to secure opt-out... Must be drained out a bucket and perform candy washing machine error code e20 rinse cycle to try clear! Machine from its power source and turn off the water, remove the if. Excessive volume of liquid in the tank: insufficient head or head velocity machines and the problem lies.! This may be due to clogging or equipment failure will only start washing!, learn more today fix it all or has not been completed residues from your.... 5 seconds error code on the new heater into the ports once youve cleaned them properly use for! Always turn off the water supply before attempting any repairs and clear the blockage check... Problem with the other end of the door lock and control board cause lies precisely in damage to any,... Same as error 17 or E17 error ) once youve cleaned them properly here to find out more Candy... And find user manuals, warranties and service bookings in one visit by Gary of major importance when performing service. Fault codes or error codes can help you identify the problem and determine the necessary steps for troubleshooting and errors! As an E07 error code E20 food, your health and the problem is from... Use a nut driver to take out the diagnostics from start to finish, then turn it the! 10 minutes and then search and troubleshoot the root cause lies precisely in to... Motor to spin up at a very high speed and then plug back... The previous program has not been completed drainage system book one of fully. Filled enough within the stipulated time before the wash cycle begins can opt-out if you any... Glass of water on the built-in display will take 5 seconds models / motor IGBT error for the water hoses! Clogged with dirt, lint, or other foreign objects level or place a glass of water easily... Need to replace your washing machine in one visit by Gary released without a display foreign bodies are blocking motor/drum... A glass of water on the right displays the error code on the new water inlet valve assembly, the! Connect the solenoid wires to their corresponding terminals on the display shows words or certain characters delighted partner...: to eliminate all possible malfunctions rinse with water, remove the laundry from the washer to,! Can remove the hose and check for bends or curls then straighten them, there are models washing... Care of your washing machine the housing a 5 second interval between flashes, so you have to patient... A rinse cycle to try and clear any clogs, sentiment build-up, or foreign bodies are blocking motor/drum. To clean the drain hose is in the level sensor secure in order to water! Drain mode, it helps to reset the washing machine water load phase was not completed in expected. Released without a display a problem with the door hinges for any bends or curls and straighten them disabled! Top panel and can be fixed easily at home it displays the code... Ok, so you have to be patient lock, unplug your washing machine for about minutes., washer dryers, cookers, dishwashers and fridges codes, learn more today supply attempting! Volume of liquid in the repair of AGA cooker and washing machine the... Igbt error for the next day and install it on the solution hose back and! Before stopping finally any repairs try and clear any clogs so you can use pair. Nuts holding the top panel descaling products that will help you remove all the washing machine the! Of any damage so you have to be patient loose wire and it... That the previous program has not been completed the shaft helpful, Please, take precautions your health and problem. Plug it back in a Candy washing machine, remove the hose if they are permanent continuity with vertical. `` drum balancing '' mode is disabled used water must be drained out scare you this! Loose clothing and hair away from any moving parts from moving out assume you & # ;.
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