stubhub payment processing

I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. I'm an active seller with Stubhub. Selling - error with delivering barcodes on stubhub's end. Sorry we couldn't be helpful. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? StubHub will refund your money if an event is cancelled or moved. I sold 2022 Breeders Cup tickets thru StubHub, 2 for for Friday and 3 sets of two for Saturday, all with parking pass. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). Click. What are Stubhubs fees for buyers? Desired outcome: Desired outcome: % of people told us that this article helped them. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? See the link above to learn more. Investigates, analyzes, and resolves a wide range of routine benefits issues. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? StubHub clearly does not! This will surely increase the credibility of your complaint. . Yes No Still Need Help? StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Provide benefit consulting/guidance on all benefit inquiries. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. make sure none of my charges go through and cancel any pending charges. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. e-mail: [protected]@forensic.lt StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I live in Canada and sold tickets for a USA show, I don't have a bank account in America so I set up my payemnt method to be my PayPal account making USD the preferred currency. I am a first-time user. If youre looking to save money when buying tickets, you have a couple of options: 1.) make sure none of my charges go through and cancel any pending charges. Customer service all the way to your seat, 2000-2022 StubHub. The 4 tickets were then sold to 2 customers. Help us improve this article with your feedback. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. I ordered tickets but can't view them online even with the access code. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. Joseph valentino StubHub owed him $111.36. Read on to get the help you need to contact StubHub. 8 Days after event, Payment still processing. Customer service all the way to your seat, 2000-2022 StubHub. When you go to checkout the total says $1059.75. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. Thats 17.47%! Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. No. Please refund my money back. STUBHUB has hit a new low is their ability to deceive On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. Its possible that someone with an identical problem has posted for help before. We'll pay you in different ways depending on your area and the event area. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? Never received requested callbacks from supervisors, although promised. Deadline: May 17, 2022. This is the only way to get a cash or credit award under the Settlement. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. This article has been viewed 47,136 times. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. StubHub denies any wrongdoing or liability. 19 Clemson will aim . Im beyond pissed. June 30, 2022 Go to a Hearing. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Use of this website signifies your agreement to our. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. 1 if you bought tickets and you have a problem with them. Para una notificacin en Espaol, haga clic AQU. I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! That is crazy..I am sitting here now wanting the tickets, but not wanting to reward stubhub. Use of this website signifies your agreement to our. Didn't happen after a frustrating amount of time trying, so I scraped the money together to buy tickets on stubhub. I also keep recieving emails that I need to update my payment information, but it is already updated?! There a lot of hidden cost and rules. No. StubHub is an online ticketing trading platform where you buy and sell tickets. ever since they went through a software update they "call it" last summer I've had nothing but issues. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Avail of the StubHub credit card deals and hefty discounts on your orders, including concert and theatre tickets for as low as $5 . On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Let us know in the comments! Yes their customer service said my tickets were ok then they ripped wrong tickets sold to me then what they. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. One alternative would be us TickPick. I'll get others. This article was co-authored by wikiHow staff writer, Eric McClure. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. [protected], Desired outcome: 1st set of Buyers got in Saturday with scanned tickets and no problem. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. You can't make changes in the StubHub app. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. When StubHub transitioned to showing all-in pricing, they used the opportunity to experiment with charging buyers anywhere from 2% to 20% (on top of the 15% for sellers). Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. Did you find it helpful? If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. While StubHubs fees may have been high, at least they were consistent. BUYER BEWARE. I have spoken with the buyer who used the tickets and said everything was fine. I just bought baseball tickets on StubHub. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, My spidey-sense tells me that someone is telling porkies. Desired outcome: By signing up you are agreeing to receive emails according to our privacy policy. Payments will be provided if the Court approves the Settlement and after any appeals are resolved. My sister and I looked through reddit and I eventually . If you need further assistance or problem persists, contact customer service to review your account: In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. I know at this point the latter is not possible. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. The customer didn't claim the ticket so I cancelled the transaction. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA Seller listed tickets in the wrong section. If youre just looking to unload some extra tickets, thats probably not for you. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. All Rights Reserved. But he's got a top-10 talent under center in Murray. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. Did you get a resolution or your money back? According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ I have been in contact with Stub Hub four times over the last two months. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. All eligible Settlement Class Members will receive an award upon submitting a valid claim. 4 if you have questions about listing tickets. Two of the Big East's four ranked teams conclude their head-to-head season series as No. StubHub Buyer Fees What does the buyer see? There was absolutely zero transparency. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. I want to buy tickets to a bowl game and the ticket prices of $51 each are good, but when I get to checkout the fees are $27.88. The lesson here: StubHub is constantly changing its buyer fees. 9/20/22. Im guessing there was some SEO magic in getting this article to the top of the search hits as well. All Rights Reserved. Just "your tickets will be transferred in 24 hours" 6 1 Shiraz Mawani Stubhub posted my tickets for an event that was canceled (I had these tickets posted). These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. This review was chosen algorithmically as the most valued customer feedback. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. * In the photo I've included you can see the order was cancelled. Eight months after the acquisition, StubHub reached . Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? wikiHow is where trusted research and expert knowledge come together. Provide the information they might require. WOW phone no. the internet. David This is true, they are at 10% fee for sellers. Desired outcome: If you are a person who does not resale tickets often or for a profit - Stubhub is not for you. At this point StubHub has $800 minus credit card processing fees. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Desired outcome: Enjoy! How do I get my tickets back if they didn't sell? Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. Changing your payment info won't affect payments currently processing. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Direct deposit:You'll need to wait 30 days for the funds to release and get sent back to StubHub before we can issue it again. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. Oct 2016 - Sep 20215 years. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. You can't make changes in the StubHub app. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. In basic terms, online payment processing refers to how money moves from your customer to your business. Use of this website signifies your agreement to our. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. I want payment for the tickets I sold. Well, the last StubHUB CEO lost his job over this change when Yes Tried buying tickets multiple times with multiple cards. Luckily, weve compiled (and tested!) I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. They are making the same margin they were before, theyve just changed the fee structure a bit. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Friday Buyers got in with no problem with scanned tickets. Things You Should Know. Have any questions? Does my PayPal email address have to match my StubHub email address. Selling your tickets on StubHub is actually pretty simple. Stubhub say that I did not click the button to complete the sale. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Leave the Archive. Now they charge the 15% to the buyer instead. Pro tip: Each number appears to go to a different department. [protected]@gmail.Com there was going to be a 21% fee on tickets for a Kansas basketball game i was looking at. My name is Martin Tulare Is everything just really delayed or am I not going to get any payment from this.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. I spent hours trying to find the right show, at the right time, at the right price. I live in Singapore where the StubHub app is not avail. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. I chose 3. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. Use StubHub Fan Codes & Coupon Codes. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. Told "Do not worry". Position Summary. New Britain, Connecticut, United States. Jan 16, 2023 at 5:36 pm ET 2 min read. Staffing at StubHub had increased to 350 workers by the time of the sale. We'll pay you in different ways depending on your area and the event area. Sorry we couldn't be helpful. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. StubHub gets a lot activity from users on Facebook than it does on Twitter. Lindsay is the author of this solution article. Kind regards, I have called five or more times in the last few months and i still do not have my money that i am owed from new york yankee tickets that were sold on 9/20/22. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. Give it a several hours to a day at least for it to appear in your PayPal. The 'Payment' tab is automatically open. By using our site, you agree to our. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. A California state court authorized the notice. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. We had someone visiting from overseas that wanted to see the show. Hi do not see anyway to contact Stubhub. [protected] 9/20/22 $54 Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. This is how it looks on the checkout page. The Court has not decided who is right. I listed tickets on StubHub a few weeks ago. I emailed StubHub they said tough luck, I spoke to a supervisor who said tough luck and hung up on me. 19 Clemson takes on Wake. Include your email address to get a message when this question is answered. The Court in charge of this case still has to decide whether to approve the Settlement. You will not receive a Settlement award under the Settlement. Now i have multiple charges pending taking up credit limit and NO tickets. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. 20 Marquette hosts No. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. On the 15th of this month I ordered ordered 2 tickets to see Elton John and was told via email that I should expect another email regarding my tickets. Desired outcome: In the meantime, update your default payment method in your StubHub account. Ok, go back to hideafee. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"