The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. Guests holding non-British passports should check with relevant embassies. Until that point, your monies are not protected by our ABTA membership or any other arrangement. 2.1 What about valuable or important items? They explain this is so that the allowance is similar to airline restrictions, as many passengers . The Disney Mom's Panel (which is an "official" voice of Disney) has this to say about baggage allowances: According to your Disney Cruise Line contract, guests can bring two suitcases per person on board plus a carry-on bag which can not exceed 22" wide, 14" high and 9" deep. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight. Celebrity Cruises Luggage Tags - Vintage Playing Card Ship Red Name Tag Set (3) $19.99. That might typically be one carryon and one checked at no more . If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Onboard please refer to the Guest Relations Desk or the Medical Centre. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. Drones must be kept on the staterooms and can only be flown on excursion spots. If you wish to bring a case of soft drinks you could attach a luggage tag, check it in with your luggage and it will be delivered to your . Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. Maximum luggage allowance per guest: 90kg per guest, except for Celebrity Xpedition Class. . Our descriptions may refer to activities that are available in the ports you are visiting. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). Checked baggage costs around $40 each way with Spirit when paid during booking. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. The last evening onboard, you can receive your airline boarding passes, luggage tags and baggage claim checks. Find a Cruise Search; Cruise Lines Lines Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. For the safety of our guests and crew, there are certain items that are not allowed on board. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase or additional VAT added dependent on that countrys VAT rules. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. . We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. 2. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. If you plan to carry your luggage off at disembarkation it must not be larger than 24x16x30. Spend 2 nights exploring vibrant Vancouver or The Emerald City, Seattle, before heading north to the glaciers of Alaska in style and refinement that only Cunard can offer. Sign in or create an account. The health and safety of our guests is our number one priority. We therefore recommend that you use a travel agent who offers their own financial security arrangements so that in the event that the travel agent becomes insolvent before we issue our confirmation invoice all monies that you have paid to that travel agent will be refunded to you. Netflix has hired Jeff Karbowski, most recently VP and chief accounting officer of PayPal, to take on the same role at the streaming giant. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. . Dining times may vary slightly on port days due to shore excursion departures. These fees are detailed in section 1.11. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Please note that items left behind may be destroyed. Celebrity says 90kg (198 pounds). Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. ; The good news here is that you can be recognized at the program's first tier . However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. Recommended Posts. 2023 Celebrity Cruises, Inc. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. What beers are available at no charge for that package? Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. You can be lured by bargain airline tickets, only to fork out a fortune on carry-on bags and checked-in luggage . Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. ** We reserve the right to include a fuel supplement when making a booking. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. This guide will provide all the information you need for a seamless cruise experience. Please see the onboard sales consultant for full details. Cookies are used on this website. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. You must pay the applicable price of any such holiday. 3.2 What class of flight seat/ticket is booked? You have to choose between a one-way ticket and a round trip. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. Singapore Airlines have a 29 Per kilo excess baggage allowance. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. NOTE: The only exception to this policy are curling irons and hair straighteners. Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. P&O Cruises says: "Cruise Connect restrict guests to a luggage allowance of two 'medium' cases weighing no more than 23kgs per piece plus one item of hand luggage per person." These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. Posted July 20, 2011. If the crew thinks your luggage is too heavy and over the reasonable limit it, will be refused at the embarking point. These operators we reserve the right to include a fuel supplement when making a booking ; the news... 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