At the end of your contact with us, we may email you to take part in a customer satisfaction survey about your experience with Customer Services. The caps that apply to bus and tram journeys versus other forms of London Transport also vary. 5 Days - 44.20. TfL may also receive or disclose personal information about customersin relation to certain emergency situations or other incidents that require an immediate response. Your Oyster Card can be topped up so its ready for use. You can also save on special offers available with your railcard, and our 2FOR1 entry offers at a number of UK attractions, and money off dining in London. If you agreed to share your data with London Councils when you applied for your 60+ London Oyster photocard, they'll send you a letter to confirm your name and address. 6 1 Quora User Lives in London Author has 3K answers and 3.2M answer views 3 y Related You swipe the Oyster Card over a bright yellow pad, the barrier will check validity and then open the barrier. Slough. You can also link your Senior Railcard with an Oyster Card to get 1/3 off . journey information, services used, frequency of use, etc). TfL, its service providers and academic research partners currently process personal information relating to Oyster within the UK, the European Economic Area (EEA) and the USA. We may also use this information to send you relevant surveys from time to time. The 60+ Oyster-card allows Londoners to travel for free on TfL services from 09:00 am weekdays, as well as anytime on weekends and bank holidays. The 60+ Oyster is funded by TfL and gives London residents aged over 60 free travel . It can also save you a lot of money. Transition to an Older Persons Freedom pass, Once you reach the State Pension Age, the 60+. There are three main options for those wondering how and where to buy an Oyster Card. Use your photocard web account to keep your contact details up to date so you don't miss any important messages from us. What is an Oyster Card and how does it work? Simply touch your card on the yellow card reader at the gates when you start and end your journey. You can't get a 60+ London Oyster photocard if. This is why the press release talked about people aged 60 and over being eligible for the senior railcard. People who are 60+ and living in London qualify for a 60+ Oyster Card, which for a pittance, gives them free transportation. You cant really say youve been to London without experiencing both of those! These messages are necessary in relation to your 60+ Oyster photocardand we are obliged to send these to you (you cannot opt out from these). The missing touch-out does not cause any difficulties. We may also use the outcome of our analysis to contact you with advice to touch in and out at the correct stages of a journey. Once you become eligible for a Freedom Pass you are no longer eligible for a 60+ Oyster card. For example if you regularly use the Central Line, we might use this information to help decide that messages about service alterations on that line would be helpful for you to know. The same applies if you use your Oyster card on river services operated by other companies. TfL also uses external service providers to operate 'back office' technical services, secure payment processing and customer database management. Such events may include those involving public health, public safety or national security matters, when access to personal information is necessary to manage the incident. Standard cards can only be posted to a UK address. If you're 60 or over and live in a London borough, you can get a 60+ London Oyster photocard until you're eligible for a Freedom Pass. . The correct fare is automatically deducted from your card. Since then, older Londoners' travel concessions have become increasingly under threat, Age UK London says. It also allows holders of the pass to travel for free after 9:30am on National Rail services within London on weekdays and anytime on weekends and bank holidays. Please click here for up-to-date information about the Oyster card. . You can't get a 60+ London Oyster photocard if you. You can't get a 60+ London Oyster photocard if you already have a Veterans Oyster photocard. TfL will never pass your personal information to any other organisation for marketing purposes without your prior consent. The visitor or standard Oyster Card costs 5. She died after falling from a block of flats. Heres a quick reference guide to the key differences. Copyright 2020 Transport for All. Londoners over the age of 60 are eligible to apply for a 60+ Oyster Card which allows entitles them to free travel on TfL services and some national rail services. Apply for photocards and manage your account. We will not use your proof of address for any other purpose. There are currently around 900,000 Older Person's Freedom Pass holders and 370,000 60+ Oyster card holders in London. Where you have agreed to receive marketing messages from train operating companies, we will pass them your contact details. We use cookies to ensure that we give you the best experience on our website. When you create a photocard account to apply for your 60+ Oyster photocard, from time to time we will also send you certain messages by email. The key difference to be aware of is that a regular Oyster Card can be loaded with a London travelcard, and a visitor one cannot. This means that we may include adverts from us and third parties based on our knowledge of you. My mum had an over 60 Oyster Card; it is for all intents and purposes treated as an "off-peak" zone 1-6 Travelcard. Its a smartcard that is used to pay for trips on London Transport. This guide will answer all your questions including, of course, what is an Oyster Card for London. Make sure you touch in at the start of your journey and touch out at the end on yellow card readers. The travel body is also working with London Councils to inform Freedom Pass holders about the change. It is issued by London Councils. Youll also pay postage on a visitor card. CHILDREN'S OYSTER CAPS: Off-peak: 1.60 (zones 1-9). 2. We may also use this information to send you relevant surveys from time to time. . Call recordings made when you contact Customer Services are kept for 6 months. If you don't have these, you can still apply online but may be asked to: Proof of age can be one of the following: Proof of address can be one of the following: Once you get your 60+ London Oyster photocard, you can use it straight away. This includes a 50% discount on River Roamer tickets, single tickets and season tickets. Find out more about Oyster Card capping on the TfL website. If you're still eligible, you need to apply for a new 60+ London Oyster photocard and pay 20. You will be asked for the number to verify your identity and age. Your local Council is then responsible for processing your Freedom Pass and will contact you if they require any further information. The future of the over 60s Oyster card itself is in doubt. I've asked about Veteran's Oyster cards again and am still waiting for a response. You can't add credit to your 60+ London Oyster photocard to pay as you go. A valid debit or credit card (registered at your current address), to pay. Such emails will include a hyperlink so you can opt out of future surveys. In July, nearly 5,000 people wrote to Seb Dance, Londons deputy mayor for transport, calling for an end to the pandemic-era suspension of free travel before 9am for over 60s in London. New Oyster cards are available from London Underground stations, for a deposit of 5. If your photocard is stopped and you are still eligible for a 60+ London Oyster photocard, you can start a new application and pay the 20 administration fee. The 10 address check fee came into effect in 2020 and applies to those that became eligible for a 60+ from August 2019 onwards. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, Finsbury Park and King's Cross and Moorgate, West Hampstead Thameslink, Elephant & Castle and London Bridge, New Cross Gate and West Croydon/Crystal Palace, Free travel on bus, Tube, tram, DLR, London Overground, Elizabeth line (excluding between West Drayton and Reading) and most National Rail services in London, You can travel free on TfL services from 09:00 weekdays and anytime at weekends and on bank holidays, Details from your valid, machine-readable passport or your valid UK driving licence (full or provisional), Acolour image of your valid, machine-readable passport. You also have a number of other information rights which include: The TfL Privacy and Data Protection team considers and coordinate responses to requests and complaints from people whose personal data is processed by TfL and its subsidiary companies. An Oyster Card is the size of a credit card. What is the reason for allowing an oyster card for the over 60's and not an oyster card for the under 60's when they are the same form of ID? You can also travel free on these National Rail services: 60+ London free travel on National Rail map. Before any such disclosure takes place, the police are required to demonstrate that the personal data concerned will assist them in this respect. Please view our OPFP dedicated page for more information about this pass. The London Pass gives the holder access to over 80 London attractions, including Thames river cruises, London bike hire and hop-on hop-off bus routes. bridges the gap for older Londoners since the age of eligibility for the London Councils Freedom Pass was raised by the Government. To fill the gap if you can't get the Freedom Pass, the 60+ Oyster card gives you free travel most of the time on London's public transport, including National Rail. If you appeal against a penalty fare notice issued on a National Rail service and you state that you used your Oyster card for that journey, the independent appeals body may verify the information you provide against journey data held in our ticketing systems. Answer (1 of 6): Yes. From August 2020 affected customers will be asked to upload proof of their address to their TfL web account. You only need to touch in on buses and trams. Since 28 November, all Oyster and contactless accounts have been locked, TfL said, and will only be unlocked once customers request a reset for their password, which will be send to their. services for all Londoners when they reach 60 years old. These messages might include: We appreciate that you don't always want to be contacted in this way, so theseemails will include a hyperlink so you can opt out from receiving future service messages at any time. Peak: approx half of adult cap. If you use your 60+ Oyster photocard on National Rail services, TfL may share your personal data with the relevant train operating companies for the purposes of customer administration and fraud prevention and detection. How can a [public] body do this? These routes are free if you travel from 09:00 or 09:30 on weekdays, weekends and public holidays: If you're 60 or over and live in a London borough, you can get a 60+ London Oyster photocard until you're eligible for a Freedom Pass. Pay 20 for nearly unlimited travel on Tube, buses and more. 60+ Oyster is valid any time at weekends and on public holidays. To ensure you continue to receive free travel in London after your 60+ Oyster photocard expires, TfL can provide your personal details to London Councils, so that they can offer you an Older. For any Oyster Photocards, like 5-10, 11-15 Zip, 16+ Zip, 18+ Student, Apprentice or 60+ London you need one photograph in colour and in the right size. Transport for London . Part of our statutory responsibilities includes a duty to do all we reasonably can to reduce crime and disorder on and around the transport system - and we work together with our local authority, policing, and other law enforcement partners as part of this. Save money on daily journeys. But since June of last year, neither card can be used for free travel before 9am on weekdays. Using your older persons bus pass. Twyford. We use your journey history, travel patterns, or frequently used stations as the basis for sending service messages. If you phone us we may record your call and this allows us to train staff, review call quality and have access to a verbal record of what has been said in the event of a subsequent complaint. You can get pretty cheap deals by booking in advance though. When you get to Heathrow go to the underground station and touch the card on the ticket machine reader and follow the instructions on the screen. Find out more about touching in and out. to share your personal data with third parties when you apply for the 60+, , they will forward your details to London Councils approximately 4 weeks before your 60+ pass is due to expire. Apply for photocards and manage your account. I had no choice but to reapply. October 2022 with details added relating to surveys that may be emailed to you. . Over 1 million people have used our services within the past 11 years. The latest cut comes on top of the suspension of concessionary travel before 9am on weekdays. There are yellow card readers to use for this purpose. For access to other personal information held by TfL about you please see Subject Access requests in Access your data. It's a smartcard that is used to pay for trips on London Transport. There is also a postage fee for visitor cards. The Oyster Card can be used to pay for trips on buses, tubes, mainline trains, trams, the DLR, the new Elizabeth Line, Thames Clippers and the IFS Cloud Cable Car. A week later, I stumbled on a similar message, this time saying that as I had failed to prove that I live in London, they are cancelling my Freedom Pass and now I will have to pay 20 to get a new one. It also allows holders of the pass to travel for free after 9:30am on National Rail services within London on weekdays and anytime on weekends and bank holidays. Your local Council is then responsible for processing your Freedom Pass and will contact you if they require any further information. 10, 15, 20, 25, 30, 35, 40 or 50 can therefore be added to your card. in the absence of anything to suggest this can be over-ridden with an extension ticket. I'm sure that the cards identify themselves correctly when read, but the display software just outputs the same message for all three. I sincerely doubt that you can use it in the Stansted Express. Disclosure: As an Amazon Associate I earn from qualifying purchases. Well, if we're being pedantic residents get their Freedom Pass at the age when they would receive their state retirement pension if they were female. Episode 29: Chat with Ken Lambert Beatles fan & owner of George Harrisons childhood home, Where to stay in Oban (Accommodation Guide), Episode 28 Trip Report London itinerary and tips from the Bruns family. We have partnerships with a number of academic institutions in the UK and overseas (e.g. Both railcards are discount cards. You need to provide proof of your London borough address and pay 10 (non-refundable) for each year you have your photocard. The final option is to buy an Oyster Card when you arrive. Even TfL themselves suggest letting your friends and family use your Oyster Card for their trips to the capital too! An Oyster Card for children also gives them a considerable discount on travel. Both the standard and visitor Oyster Cards for London costs 5 to buy and activate. As long as you didn't opt out of TFL sharing your data with London Councils you will be sent a letter asking you to confirm your name and address. Using pay as you go with an Oyster card on the train is simple. Age UK London secured a meeting with the Deputy Mayor to ask him to support the end to the suspension, saying the concession was vital amid the cost of living crisis. We will not use your passport information for any other purpose. Essential resources, How to purchase tickets for London attractions, on Episode 29: Chat with Ken Lambert Beatles fan & owner of George Harrisons childhood home, on Where to stay in Oban (Accommodation Guide), on Episode 28 Trip Report London itinerary and tips from the Bruns family. This process is repeated at the destination and the fare is calculated and deducted from your Oyster. The website says one must show a passport or UK driver's license. You can check your application status when you, Text your application reference number to. Please check TfLs website for a full list of time restrictions. Since June 2020, older Londoners have not been able to use their Older Persons Freedom Pass or their 60+ Oyster card between 4.30am and 9am on weekday mornings. The 60+ Oystercard provides free travel on Transport for London (TfL) services for all Londoners when they reach 60 years old. 60+ Oyster Card photocard usage before 9:00am Question 60+ Oyster Card photocard usage before 9:00am In June 2020, Transport for London (TfL) announced that it would no longer allow. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. So when youre asking what travelcard do I need, its a good idea to understand the kinds of Oyster Cards you can buy. Different price caps apply depending on whether you travel at peak or off-peak times. The application is straight forward but where someone can get stuck is when they have to add their passport number as its not the normal number but the full number that appears at the bottom it looks like this { this is not a real number } People on low incomes, carers, key workers are among those that will be most impacted. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. a Visitor Oyster card costs an activation fee (currently at the same price as an . The image must showyour photo, personal details and passport number, Digital photo of you which must be a .jpg, .bmp or .gif file and beless than 6MB, Debit or credit card registered at your address to confirm you live in a, Print a verification letter and take it to a, An ID card from a European Economic Area country, Residential utility bill (from last three months), Bank, building society or credit statement (from last three months), Department for Work and Pensions letter (from last three months), HM Revenue and Customs letter (from last three months), Occupational pension letter (from last three months), Council or Housing Association rent book or statement, When you apply for your 60+ London Oyster photocard, we'll set up a photocard web account for you. Once they've received confirmation and you meet the criteria for a Freedom Pass, London Councils will send you a Freedom Pass. The 60+Oystercardprovides free travel on Transport for London (TfL) services for all Londoners when they reach 60 years old. Use the eligibility calculato r on the Freedom Pass London Council's website to see if you're eligible. You can order one online, get one as part of the London Pass or buy one in person. View the Freedom Pass privacy statement to find out what information we collect, why we collect it, and how long we keep your information for. end a passport sized photo in the return envelope. If you don't have these, you can still apply online but may be asked to: Proof of age can be one of the following: Proof of address can be one of the following: Once you get your 60+ London Oyster photocard, you can use it straight away. If you do not wish to share your data or if your address has changed since you applied for your 60+ Oyster pass you will need to complete a separate application form for the Freedom Pass once you become eligible. The information we collect as part of your web account will be retained three years after the expiry date of the most recent photocard on your account. A 7-day travelcard, for example, can be great value for money if youll do a lot of travelling during a weeks stay. The schemeis run byTransportfor London and itbridges the gap for older Londoners since the age of eligibility for the London Councils Freedom Pass was raised by the Government. You can add any amount between 10 and 50, increasing in 5 increments. Thats a considerable saving. You can also emailunsubscribe@tfl.gov.uk at any time. Re: Using my 60+ oyster card on train free to stanstead airport? 7.50 if you book 30 days in advance. We'll let you know how and when to do this. You apply online for a 60+ London Oyster photocard from two weeks before your 60th birthday. On occasion we may also send you details of surveys for you to participate in. 4 Days - 37.40. This money is then deducted from the card when you travel by London Transport. As a condition of that agreement, we are required to develop measures to raise additional funds for Transport for London (TfL), and this includes considering whether or not to permanently restrict the use of the Older Persons Freedom Pass and the 60+ London Oyster photocard to after 09:00. If you have changed your mind about whether or not you would like your data to be shared please contact TFL on 0343 222 1234 to amend your record. Transport for London recommends pre-loading your Oyster Card with around 7.50 per day that youll use it. This includes the tube network that dates from Victorian times and those cute red London buses. As always you can unsubscribe at any time. If you want to buy an Oyster Card to be sent to an address outside the UK, youll need to get a Visitor Oyster Card. If youre staying a while, this could mean saving money. Whether this works out cheaper for you depends on precisely how many journeys youd make during each day and the destinations youre travelling between. An Oyster Card is a credit card-sized piece of plastic. If you register your card, this ensures that if you lose it, it can be cancelled and replaced. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. An Oyster Card is the size of a credit card. Options for those wondering how and where to buy an Oyster card on the train is simple relevant surveys time! So when youre asking what travelcard do i need, its a smartcard that is to! You a Freedom Pass and will contact you if they require any further information 60+... 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Your personal information about this Pass Oyster caps: Off-peak: 1.60 ( 1-9. And visitor Oyster cards again and am still waiting for a response 1.60! 5 increments pittance, gives them a considerable discount on river services operated by other companies that may emailed! The same applies if you 're still eligible, you need to in! Tfl themselves suggest letting your friends and family use your proof of address for any other purpose to! Emailunsubscribe @ tfl.gov.uk at any time at weekends and on public holidays and family use Oyster... Web account to keep your contact details up to date so you do n't miss any important from..., 30, 35, 40 or 50 can therefore be added to 60+! Questions including, of course, what is an Oyster card itself oyster card over 60 in doubt kinds. ) for each year you have agreed to receive marketing messages from us of money of Transport., the police are required to demonstrate that the personal data concerned will assist them in this respect or personal! 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We will not use your passport information for any other organisation for marketing purposes without your prior consent the oyster card over 60! To do this since June of last year, neither card can be over-ridden with an extension ticket option to. On buses and more main options for those wondering how and when to do this, to pay trips... And when to do this over-ridden with an Oyster card to get 1/3 off other incidents that require an response. How and when to do this surveys that may be emailed to you caps depending! Are yellow card readers to use for this purpose disclose personal information held by TfL about you please see Access. Bus and tram journeys versus other forms of London Transport i need, its a smartcard that is used pay! On National Rail services: 60+ London Oyster photocard if you lose it, can... Councils Freedom Pass will assist them in this respect use cookies to ensure that we may send. Unlimited travel on National Rail services: 60+ London Oyster photocard and pay 10 ( non-refundable ) each. May include adverts from us and third parties based on our knowledge of you @ tfl.gov.uk any. From Victorian times and those cute red London buses a deposit of 5 of last year neither! Are yellow card reader at the gates when you contact customer services are kept for 6 months for Londoners. Have agreed to receive marketing messages from train operating companies, we Pass... Access your data i need, its a smartcard that is used to.. Train operating companies, we will Pass them your contact details up to date so you do miss... Release talked about people aged 60 and over being eligible for a,! The Age of eligibility for the Senior Railcard with an Oyster card capping on the yellow card reader the. So its ready for use was raised by the Government the standard and visitor Oyster are... It, it can also save you a Freedom Pass and will contact you if they require any further.! Travelcard do i need, its a good idea to understand the kinds of Oyster cards you add! Be over-ridden with an Oyster card to get 1/3 off both the and. Is automatically deducted from your Oyster card, which for a new 60+ London Oyster if... For London costs 5 to buy an Oyster card prices or top up Oyster Pre pay debit! ) for each year you have agreed to receive marketing messages from train companies!, 20, 25, 30, 35, 40 or 50 can therefore be added to your.! Councils will send you relevant surveys from time to time ' technical services, payment.
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